First ITIL Intermediate Syllabuses Released

The first tranche of ITIL® Version 3 Intermediate syllabuses have been released by APM Group.

These will form the basis for the first 6 Intermediate qualifications, which are expected to be made available to the training community in October of this year.

You can download the syllabuses in pdf format here:

• Operational Support and Analysis Certificate Syllabus 
• Release, Control and Validation Certificate Syllabus 
• Service Design Certificate Syllabus 
• Service Offerings and Agreements Certificate Syllabus
• Service Operation Certificate Syllabus 
• Service Transition Certificate Syllabus

Find out more about APMG-UK's ITIL V3 Qualifications and how to take them through an accredited training provider.