Quality Assurance
As a certification and qualification body, we set, enforce, maintain and improve standards. So, naturally, we seek performance through quality criteria in all that we do. As well as our own world-class internal quality assurance processes, we have three other powerful mechanisms to ensure that high standards are maintained.
Our External Regulator
To provide complete assurance to end-users, the APM Group obtained accreditation as a certification body by the United Kingdom Accreditation Service (UKAS). UKAS is the National Accreditation Body recognized by the UK government to accredit organizations providing certification services.
The APM Group obtained UKAS accreditation in December 2000, to BS EN45011:1996 for product/process and ISO/IEC17024:2003 for personnel, and since then we have become accredited for ISO/IEC17021:2008 for Quality Management Systems. This means we are able to demonstrate the competence, impartiality and performance capability of our assessment processes to internationally recognised standards. UKAS audits the APM Group annually, to ensure our processes are fully in accordance with these standards.
Assessment by UKAS, and the insights into our business that this gives us, ensures we fully embrace all opportunities to learn and improve the way we work. We believe this supplements the professionalism and expertise that we have developed over the years.
The APM Group Limited are accredited by UKAS as a Certification Body against the standards mentioned above, and entitled to use these UKAS certification marks.
UKAS Registration Number: 126.
Find out more about the benefits of using UKAS-accredited services on the UKAS website.
Our Internal Regulator
The APM Group are one of the very few smaller organizations in the UK with their own independent Ethics Board. Find out more about the Corporate Governance here.
Our Accredited Communities
The third quality assurance mechanism is our accredited communities of training and consulting organizations.
Because we believe passionately in continual improvement, we regularly invite our accredited communities to 'away days'. These provide an opportunity for frank and open exchanges of information and views. We have won real appreciation for our willingness to not only accept criticism, but to act on it as quickly as possible.
